Books
The Uncertainty Playbook: 14 Strategies for Work Success in a Chaotic World
by Geoffrey Tumlin and Cindi Baldi
There is a blizzard of uncertainty — technological, geopolitical, demographic, climate-related, and more — impacting us at work today, and it is only accelerating. Its negative consequences abound. Uncertainty knocks an estimated half a percentage point off countries’ Gross Domestic Product (GDP). In finance, uncertainty raises the cost of capital, gumming up the monetary pipes. Technological advances in artificial intelligence (AI) and robotics, equal parts amazing and frightening, make us question the future of work. We already know what happens with mounting uncertainty: our anxiety rises, our performance suffers, and our life isn’t nearly as meaningful as it could be. We need a toolkit for navigating the chaos. Drawing on two decades of research and practice by organizational scientists Geoffrey Tumlin and Cindi Baldi to boost performance in unpredictable environments, The Uncertainty Playbook: 14 Strategies for Work Success in a Chaotic World equips readers with essential strategies to grow — and even flourish — in unstable times.
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Endorsements
“The Uncertainty Playbook is a page-turning combination of curated social science highlights, memorable stories, and practical tips for implementation. This will be the most dog-eared, markedup, and tabbed-and-annotated book in my library. The Uncertainty Playbook is a gift for leaders.”
Nate Self, Founding Partner of the Praevius Group and Author of Two Wars
“The Uncertainty Playbook is the essential survival guide for our chaotic world. Cindi and Geoff’s wisdom and clarity fill each page with strategies you can immediately use to navigate uncertainty and improve your work performance. The Uncertainty Playbook is the best book you’ll read all year.”
Kip Wilson, General Manager of Direct Communications
“Geoff and Cindi are a blessing to our organization, and The Uncertainty Playbook reflects their years of expertly advising companies like ours during challenging times. I’m so glad they wrote this book. It’s an instant classic for managing change.”
Brenda McKinney, CEO of Reeves Regional Health
Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life
by Geoffrey Tumlin
Play dumb. Be boring. Don’t solve problems. And above all, don’t be yourself.
Not exactly what you’d expect to hear from a communication expert, but these counterintuitive strategies are precisely what you need to interact productively and meaningfully in today’s digital world. Our overreliance on quick, cheap, and easy means of “staying connected” is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstandings increase. And our relationships suffer. With startling insights and a dash of humor, Stop Talking, Start Communicating combines scientific research with real-world strategies to deliver a proven approach to more effective communication.
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Endorsements
“An indispensable guide for better communication, improved collaboration, and the kinds of productive connections that can make our work and home lives more meaningful and fulfilling.”
Ken C. Hicks, President, CEO, and Chairman of the Board, Foot Locker
“Geoffrey Tumlin presents the solutions we need to significantly improve our work and home interactions.”
James V. Kimsey, founding CEO and chairman emeritus of America Online, Inc.
“Geoffrey Tumlin knows his stuff. We’ve got a problem with our communication today and Geoffrey has the solutions. Read it!”
Jefferson Howell, former director of the Johnson Space Center and former Marine Forces Pacific Commander